We gladly accept returns on unused, undamaged product.  If shipping was our error we will pay return shipping and replace with corrected product free of charge.  If you would like to change your order after receipt, the customer will be responsible for any return shipping charges that would result.  Due to the specific nature and requirements from UPS please contact our Customer Service department if you would like to inquire about returning your order.  They can be reached at 800-236-9676.  Thank you!